Frequently Asked Questions

The provider or contractor is any person or company who is willing to help a client (i.e. the home or office project owner) in the completion of the latter’s project.

Providers will receive the home or office owner’s contact information by means of an email or a phone call.

The home or office project owner is any individual or corporate client requesting the assistance of a service provider towards the completion of a specified project.

Home or office project owners will receive the provider’s contact information by means of an email or a phone call.

(1) We are the least expensive matchmaker of home-office owners and providers available on the market. (2) You can register with us for either pay-as-you-go or monthly subscription plans, which allows for greater flexibility to fit your budget. (3) The savings we are able to provide you can, in turn, be passed down to your customers and our clients. (4) Home or office project owners want to find local providers that they can trust to come to their home or office location. Our client-generated reviews and rating processes replicate the old-fashioned appeal of word-of mouths referrals from trusted sources within the local community.

(1) We can help you complete your projects for significantly less than what other service aggregators charge for the same work. (2) Because BrokenIoT.com does not require providers to pay us any commission, we can charge the lowest fares in the market for our service –– which means providers can pass along their savings to you.

We understand that sometimes a home or office owner may not have the time needed to spend hours on their computers trawling through a large number of different listings and websites in search of a suitable provider. Our state-of-the-art system, by drawing upon our database of nearby service providers based on your geographic location, will generate the profiles (and the respective contact information) of up to three providers’ whose services best match the project’s description. We can also share the home or office project owner’s contact information with the aforementioned three providers so that, in the case where the project owner doesn’t have a chance to contact the providers, the providers themselves can take the initiative by reaching out as well.

Home or office project owners choosing to search for providers through the Manual Find function will be given access to the profiles of all of the nearby, relevant providers whose stated services correspond with the home or office project owner’s selected search criteria. Phone numbers, email addresses, and other preferred means of contact are listed under the providers’ profile, all of which are readily visible to the home or office project owner when clicked. It is important to note that clicking on a provider’s hidden phone number will not only reveal the provider’s phone number and other relevant contact information, but it will also share (via email) the home or office project owner’s contact information with the specified provider as well.

Practically, yes, BrokenIoT is essentially free compared to other websites offering similar matchmaking services. Places like HomeAdvisor levy an annual fee of $300 and usually deduct approximately 10% - 20% in commission from each job opportunity they provide. In contrast, with our “pay-as-you-go” plan you can start making hundreds of dollars through many different jobs for as little as $3.00 per individual match. Alternatively, we also offer a monthly subscription plan for only $39.00 a month. All of our providers are eligible for either plan.

Providers can register for a “pay-as-you-go” plan where they will be charged $3.00 every time an individual home or office project owner’s contact information is shared with them. It is up to the provider’s discretion how they choose to negotiate with the home or office owner to ultimately secure their completion of the project. Under any plan, BrokenIoT does not charge any commission whatsoever. Home or office project owners never pay BrokenIoT under the terms of any plan.

Under this plan, the provider will only pay for a monthly subscription of $39.00, which grants them an unlimited number of matches –– that is, there is no limit to how many times they can receive the contact information of the home or office project owners who have clicked on the hidden contact information under the specified provider’s BrokenIoT profile. There are no circumstances in which BrokenIoT may charge commission. Home or office project owners never pay BrokenIoT under the terms of any plan.

No matter how big or small the job, we don’t charge any commission. Consequently, providers can keep the entirety of the sum they negotiate with the home or office project owner for the provision of their services.

Yes. We take the safety and security of our clients very seriously, especially given that much of the work our clients request requires the provider to physically visit the premises of a business or home. Therefore, we assure that each provider listed on our website has been precleared through a series of criminal and other background checks.

Yes. Our service is absolutely free for home or office project owners.

BrokenIoT’s primary purpose is to strictly serve as a matchmaking service between home or office project owners and providers. We allow both parties to share their emails, phone numbers, and other contact information with each other, all with the understanding that each party involved will engage in the due diligence needed to clarify any work-related concerns early in the process. We also expect both of the parties to respect each other's commitments. In the case that any party believes it needs our intervention, we are always available to help.

Yes! In fact, we recommend that. Unlike our competitors, BrokenIoT.com offers you unlimited access to our website for only $29.99 a month.

Yes! In fact, we recommend that. Signing up for our monthly subscription package of $29.99 guarantees you access to the entirety of the website and the full range of services it offers.

Please send us an email @.. with a stated request to create a new work category. If BrokenIoT determines that a sufficient quantity demand exists for the requested category, we will consider introducing it to all of our services. At this time, we will inform you as soon as the new category has been created.

We are the game changer! Every now and then, we all need a little extra money. Two common ways to go about saving cash and making ends meet are working extra hours or hiring less expensive service providers –– we help you do both. Initially conceived with the idea of supporting the widespread adoption of the latest Internet of Things (IoT) 5G technology, we turned our attention to addressing another critical need: serving as a matchmaker between home-office owners and service providers. BrokenIoT.com is an online marketplace where small business owners and homeowners with specific service requests are paired with independent service providers who can fulfill these needs. As a result, BrokenIoT offers a great way for independent service providers –– many of whom work for their companies as full-time experts in their respective fields –– to supplement their incomes in a safe and self-directed manner. We hope that BrokenIoT not only functions as a convenient way for home-office owners to minimize their cost overlays, but also provides an opportunity for independent service providers to burnish their expertise and other professional credentials outside of a strictly corporate context.